Ark One Solutions Inc.

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Frequently Asked Questions

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SAP Business One

What is SAP Business One?

SAP Business One is a single, affordable solution to manage your entire small business – from accounting and financials, purchasing, inventory, sales and customer relationships to reporting and analytics.

What is the core functional areas supported by SAP Business One?

The key modules in SAP Business one includes Accounting and Financials, Sales and Customer Managerment, Purchasing, Inventory Control and Warehouse Management, and Production Planning. Industry-specific add-ons can also be easily integrated.

How can customers buy SAP Business One?
Both the on-premise and cloud versions of SAP Business One are available to new and existing customers and are sold exclusively by SAP channel partners like Ark One.
Isn’t SAP software only for Large Organizations? Is it suitable for small businesses?
SAP has an array of products designed for different businesses. SAP provide business solutions for very large organizations, but SAP Business One has been specifically designed and developed to meet the specific needs, requirements, and budgets of small to medium-sized businesses, as well as subsidiaries of large enterprises.
What are the deployment options for SAP Business One?

SAP Business One can be deployed on-premise or on the cloud. Our SAP B1 experts can help you decide and deploy SAP Business One based on your unique business requirements.

How does SAP Business One Cloud differ from the on-premise version of SAP Business One?
In an on-premise installation, the SAP Business One client application is installed on end-user workstations. In a cloud deployment, customers use remote desktop connections to access the SAP Business One Cloud solution, which is centrally hosted in a data center.
What types of User Licenses are available in SAP Business One?
SAP Business One has four types of user licenses: Professional User, Limited Financial User, Limited CRM User, Limited Logistics User. Each type of user license can access different modules in SAP Business One depending on their functions or roles.
Does SAP Business One offer integration with third-party solutions?
SAP Business One is a highly customizable system depending on the business requirements and can support integration with other third-party solutions such as integration with e-Commerce, POS integrations and other industry-specific partner addons of Ark One.
Can we transfer our existing business data to SAP Business One?
Yes. Part of the implementation methodology of SAP Business One is the migration of data from your manual or legacy system to SAP Business One.
Is SAP Business One expensive?
Designed to be affordable for small and medium businesses, SAP Business One has a low total cost of ownership and is one comprehensive application to cover all your departments needs from one solution.
How much does SAP Business One cost?
SAP Business One is priced depending on several factors such as type of license, number of users, preferred deployment method (on-premise of cloud) and required customizations. Click hereif you would like to request for a discovery session with our SAP B1 Experts.
How long does it take to implement SAP Business One?
The duration of implementation depends on your functional requirements and scope of work. In general, most SAP Business One Implementation take 3-6 months from the signing of contract to Go Live. Multiple factors will influence the time it takes to implement SAP Business One including the complexity of the business requirements and customizations.

Microsoft 365 

What is Microsoft 365
Microsoft 365 is the productivity cloud designed to help you pursue your passion and run your business. More than just apps like Word, Excel, PowerPoint, Microsoft 365 brings together best-in-class productivity apps with powerful cloud services, device management, and advanced security in one, connected experience.
 
  • Use professional email and calendaring to reach customers and coworkers wherever work takes you.
  • Store, access, and share files from anywhere with 1 TB of online storage per user.
  • Keep your team on the same page with group chat, online meetings, and calling in Microsoft Teams, the hub for teamwork.
  • Help protect your employees, your data, and your customer information with advanced security and device management.
 
Contact us to learn more about what’s included in Microsoft 365 and how it can help your business.
What is the difference between Office 2021 (one-time purchase) and Microsoft 365 (subscription)?
Office 2021 is sold as a one-time purchase, which means you pay a single, up-front cost to get Office apps for one computer. One-time purchases are available for both PCs and Macs. However, there are no upgrade options, which means if you plan to upgrade to the next major release, you’ll have to buy it at full price.
 
Microsoft 365 is a subscription that includes the most collaborative, up-to-date features in one seamless, integrated experience. Microsoft 365 includes the robust Office desktop apps that you’re familiar with, like Word, PowerPoint, and Excel. You also get extra online storage and cloud-connected features that let you collaborate on files in real time. With a subscription, you’ll always have the latest features, fixes, and security updates along with ongoing tech support at no extra cost.
How reliable is Microsoft 365?

All Microsoft 365 and Office 365 services are available with a 99.9% uptime, financially backed service guarantee.

My business has an existing Office 365 business plan subscription. What does the change to Microsoft 365 mean?

No action is needed from you. Your Office 365 subscription will automatically be renamed to Microsoft 365. You will see the name of your subscription update to the new name across your Admin Portal and monthly billing statements.

How many devices can I install Office apps on if I have a Microsoft 365 business plan?

Subscribers can install Office apps on up to five PCs or Macs, five tablets, and five mobile devices. You can count hybrid Windows devices, such as the Microsoft Surface Pro, as either a PC or a tablet.

Does Microsoft 365 support domain-based email addresses?

Yes. You can include a professional custom email domain as part of your Microsoft 365 subscription or leverage an existing domain registered through another provider.

Does Microsoft 365 work when I am not connected to the internet?
The Office apps that you install on your PC or Mac such as Word, Excel, PowerPoint and Outlook are available to you when you are not online.
 
With OneDrive in Microsoft 365, you get file storage that you can access when offline. When you make changes while offline, they will be sync’d to OneDrive and across the rest of your devices when you reconnect.
 
With Outlook, you can read emails already delivered to your inbox or draft new emails and meeting requests. Your inbox and outbox will sync across the rest of your devices when you reconnect.
Can I mix and match different Microsoft 365 plans?

Yes, you can mix and match Microsoft 365 plans. Please note that there are some license limitations at the plan level. The Microsoft 365 Business Basic, Business Standard, and Business Premium plans each have a limit of 300 users, while the Enterprise plans are for an unlimited number of users. For example, you can purchase 300 Business Premium seats, 300 Business Standard seats, and 500 Enterprise E3 seats on a single tenant.

Do I keep control of my documents with a Microsoft 365 subscription?

Yes. Documents that you have created belong fully to you. You can choose to store them online on OneDrive or locally on your PC or Mac.

Can I try Microsoft 365 before I buy?

Yes. You can contact us for a free trial. The trial gives you access to all the features of Microsoft 365.

Can I use Microsoft 365 languages other than the one I originally purchased?

Yes. Microsoft offers simple and cost-effective solutions for multilingual individuals, families, and small businesses. Each time you install Office apps on an additional PC or Mac at, you can choose the language in which to install.